How Much Does a Customer Service Director Earn in Turkey?
According to ElemanBuldum.com data, the average monthly salary for a Customer Service Director in Turkey is approximately 129,992 TRY as of October 2026. Salaries for this position typically range from a low of 103,045 TRY to a high of 178,505 TRY. The final salary can vary depending on the employees years of experience, the company, and the city of employment.
The Customer Service Director salary is calculated and published based on salary information shared by job seekers in their resumes and salary figures specified by employers in job postings.
According to October 2026 data, a Customer Service Director earns an average monthly salary of 129,992 TRY (approximately $2,639 / €2,353).
0-2 Years Experience
80,595 TRY
2-5 Years Experience
129,992 TRY
5+ Years Experience
196,288 TRY
Customer Service Director Salary Distribution by Year
| Year | Lowest Salary | Average Salary | Highest Salary |
|---|---|---|---|
| 2026 | 103,045.00 TRY | 129,992.00 TRY | 178,505.00 TRY |
| 2025 | 57,705.20 TRY | 72,795.52 TRY | 99,962.80 TRY |
| 2024 | 23,700.35 TRY | 29,898.16 TRY | 41,056.15 TRY |
| 2023 | 13,395.85 TRY | 16,898.96 TRY | 23,205.65 TRY |
| 2022 | 9,274.05 TRY | 11,699.28 TRY | 16,065.45 TRY |
Average Customer Service Director Salary Differences by City
Salaries for those working as a Customer Service Director can vary significantly in a large and diverse country like Turkey due to different living conditions and economic factors in each city. While salaries are expected to be higher in major metropolitan areas due to the high cost of living, there may be additional payments or incentives in regions experiencing a shortage of personnel.
| City / Region | Average Salary |
|---|---|
| İstanbul | 152,090.64 TRY |
| Ankara | 145,591.04 TRY |
| İzmir | 137,791.52 TRY |
| Kocaeli, Sakarya, Düzce, Bolu, Yalova | 132,591.84 TRY |
| Edirne, Kırklareli, Tekirdağ | 128,692.08 TRY |
| Trabzon, Ordu, Giresun, Rize, Artvin | 114,392.96 TRY |
| Bursa, Eskişehir, Bilecik | 105,293.52 TRY |
| Aydın, Denizli, Muğla | 113,093.04 TRY |
| Adana, Mersin | 120,892.56 TRY |
| Balıkesir, Çanakkale | 109,193.28 TRY |
| Antalya, Isparta, Burdur | 106,593.44 TRY |
Customer Service Director Salaries by Sector
This table shows the salary levels for those working as a Customer Service Director by sector. The salary level varies depending on factors such as the size of the sector, its emphasis on technological advancements, and the company's revenue, sales, export figures, and number of employees. Analyses from the last 3 months show that salaries increase in direct proportion to the company's size and revenue.
| Sector Name | Average Salary |
|---|---|
| Banking and Finance: Commercial Banking, Investment Banking | 144,291.12 TRY |
| Technology: Electronics, Software, Hardware, Communication, Fintech | 157,290.32 TRY |
| Energy: Oil, Gas, Renewable Energy | 135,191.68 TRY |
| Automotive: Vehicle Manufacturing, Automotive Parts | 126,092.24 TRY |
| Pharmaceuticals: Drug Manufacturing, Biotechnology | 109,193.28 TRY |
| Chemicals: Industrial Chemicals, Plastics, Rubber | 106,593.44 TRY |
| Defense and Aerospace: Military Equipment, Aircraft Manufacturing | 163,789.92 TRY |
| Machinery and Equipment Manufacturing: Industrial Machines, Automation | 124,792.32 TRY |
| Construction and Real Estate: Infrastructure, Housing | 114,392.96 TRY |
| Food and Beverage: Packaged Food, Drinks, Meat and Dairy | 105,293.52 TRY |
| Textile and Apparel: Ready-to-wear, Fabric Production | 106,593.44 TRY |
| Retail: Food Retail, Electronics, Clothing Stores | 110,493.20 TRY |
| Logistics and Transportation: Shipping Services, Warehousing | 110,493.20 TRY |
| Agriculture: Crop Production, Livestock | 115,692.88 TRY |
| Restaurant and Food Services: Catering, Fast Food Chains | 109,193.28 TRY |
Frequently Asked Questions about Customer Service Director Salaries
What is the average salary for a Customer Service Director in Turkey?
As of October 2026, the average salary for a Customer Service Director is 129,992 TRY (approximately $2,639 / €2,353).
The salary ranges from a low of 103,045 TRY to a high of 178,505 TRY.
What factors affect a Customer Service Director's salary?
The main factors affecting the salary of a Customer Service Director are:
- Years of experience (0-2 years: 80,595 TRY, 5+ years: 196,288 TRY)
- The sector they work in (Technology sector: +21%, Agriculture sector: -19%)
- Company size
- Geographic location (Istanbul: +17%, Other Anatolian cities: -12%)
- Specific skills and certifications
How often are Customer Service Director salaries updated?
Our salary data is updated on a weekly basis. The last update was on: October 4, 2026
In the last month, 567 people have contributed to our database by sharing their salary information.
Which sectors pay the highest salaries for a Customer Service Director?
The top 3 highest-paying sectors for a Customer Service Director are:
- Defense and Aerospace: 163,790 TRY (+26%)
- Technology Sector: 157,290 TRY (+21%)
- Banking and Finance: 144,291 TRY (+11%)
How do Customer Service Director salaries change by city?
Average salary differences by city are:
- Istanbul: 152,091 TRY (+17%)
- Ankara: 145,591 TRY (+12%)
- Izmir: 137,792 TRY (+6%)
- Other cities: 110,493 TRY (-15%)