How Much Does a Customer Service Personnel Earn in Turkey?
According to ElemanBuldum.com data, the average monthly salary for a Customer Service Personnel in Turkey is approximately 67,417 TRY as of August 2025. Salaries for this position typically range from a low of 53,934 TRY to a high of 87,642 TRY. The final salary can vary depending on the employees years of experience, the company, and the city of employment.
The Customer Service Personnel salary is calculated and published based on salary information shared by job seekers in their resumes and salary figures specified by employers in job postings.
According to August 2025 data, a Customer Service Personnel earns an average monthly salary of 67,417 TRY (approximately $1,645 / €1,409).
0-2 Years Experience
41,799 TRY
2-5 Years Experience
67,417 TRY
5+ Years Experience
101,800 TRY
Customer Service Personnel Salary Distribution by Year
| Year | Lowest Salary | Average Salary | Highest Salary |
|---|---|---|---|
| 2025 | 53,934.00 TRY | 67,417.00 TRY | 87,642.00 TRY |
| 2024 | 30,203.04 TRY | 37,753.52 TRY | 49,079.52 TRY |
| 2023 | 12,404.82 TRY | 15,505.91 TRY | 20,157.66 TRY |
| 2022 | 7,011.42 TRY | 8,764.21 TRY | 11,393.46 TRY |
| 2021 | 4,854.06 TRY | 6,067.53 TRY | 7,887.78 TRY |
Average Customer Service Personnel Salary Differences by City
Salaries for those working as a Customer Service Personnel can vary significantly in a large and diverse country like Turkey due to different living conditions and economic factors in each city. While salaries are expected to be higher in major metropolitan areas due to the high cost of living, there may be additional payments or incentives in regions experiencing a shortage of personnel.
| City / Region | Average Salary |
|---|---|
| İstanbul | 78,877.89 TRY |
| Ankara | 75,507.04 TRY |
| İzmir | 71,462.02 TRY |
| Kocaeli, Sakarya, Düzce, Bolu, Yalova | 68,765.34 TRY |
| Edirne, Kırklareli, Tekirdağ | 66,742.83 TRY |
| Trabzon, Ordu, Giresun, Rize, Artvin | 59,326.96 TRY |
| Bursa, Eskişehir, Bilecik | 54,607.77 TRY |
| Aydın, Denizli, Muğla | 58,652.79 TRY |
| Adana, Mersin | 62,697.81 TRY |
| Balıkesir, Çanakkale | 56,630.28 TRY |
| Antalya, Isparta, Burdur | 55,281.94 TRY |
Customer Service Personnel Salaries by Sector
This table shows the salary levels for those working as a Customer Service Personnel by sector. The salary level varies depending on factors such as the size of the sector, its emphasis on technological advancements, and the company's revenue, sales, export figures, and number of employees. Analyses from the last 3 months show that salaries increase in direct proportion to the company's size and revenue.
| Sector Name | Average Salary |
|---|---|
| Banking and Finance: Commercial Banking, Investment Banking | 74,832.87 TRY |
| Technology: Electronics, Software, Hardware, Communication, Fintech | 81,574.57 TRY |
| Energy: Oil, Gas, Renewable Energy | 70,113.68 TRY |
| Automotive: Vehicle Manufacturing, Automotive Parts | 65,394.49 TRY |
| Pharmaceuticals: Drug Manufacturing, Biotechnology | 56,630.28 TRY |
| Chemicals: Industrial Chemicals, Plastics, Rubber | 55,281.94 TRY |
| Defense and Aerospace: Military Equipment, Aircraft Manufacturing | 84,945.42 TRY |
| Machinery and Equipment Manufacturing: Industrial Machines, Automation | 64,720.32 TRY |
| Construction and Real Estate: Infrastructure, Housing | 59,326.96 TRY |
| Food and Beverage: Packaged Food, Drinks, Meat and Dairy | 54,607.77 TRY |
| Textile and Apparel: Ready-to-wear, Fabric Production | 55,281.94 TRY |
| Retail: Food Retail, Electronics, Clothing Stores | 57,304.45 TRY |
| Logistics and Transportation: Shipping Services, Warehousing | 57,304.45 TRY |
| Agriculture: Crop Production, Livestock | 60,001.13 TRY |
| Restaurant and Food Services: Catering, Fast Food Chains | 56,630.28 TRY |
Frequently Asked Questions about Customer Service Personnel Salaries
What is the average salary for a Customer Service Personnel in Turkey?
As of August 2025, the average salary for a Customer Service Personnel is 67,417 TRY (approximately $1,645 / €1,409).
The salary ranges from a low of 53,934 TRY to a high of 87,642 TRY.
What factors affect a Customer Service Personnel's salary?
The main factors affecting the salary of a Customer Service Personnel are:
- Years of experience (0-2 years: 41,799 TRY, 5+ years: 101,800 TRY)
- The sector they work in (Technology sector: +21%, Agriculture sector: -19%)
- Company size
- Geographic location (Istanbul: +17%, Other Anatolian cities: -12%)
- Specific skills and certifications
How often are Customer Service Personnel salaries updated?
Our salary data is updated on a weekly basis. The last update was on: August 24, 2025
In the last month, 477 people have contributed to our database by sharing their salary information.
Which sectors pay the highest salaries for a Customer Service Personnel?
The top 3 highest-paying sectors for a Customer Service Personnel are:
- Defense and Aerospace: 84,945 TRY (+26%)
- Technology Sector: 81,575 TRY (+21%)
- Banking and Finance: 74,833 TRY (+11%)
How do Customer Service Personnel salaries change by city?
Average salary differences by city are:
- Istanbul: 78,878 TRY (+17%)
- Ankara: 75,507 TRY (+12%)
- Izmir: 71,462 TRY (+6%)
- Other cities: 57,304 TRY (-15%)