How Much Does a Customer Service Representative Earn in Turkey?
According to ElemanBuldum.com data, the average monthly salary for a Customer Service Representative in Turkey is approximately 101,899 TRY as of October 2025. Salaries for this position typically range from a low of 82,762 TRY to a high of 128,882 TRY. The final salary can vary depending on the employees years of experience, the company, and the city of employment.
The Customer Service Representative salary is calculated and published based on salary information shared by job seekers in their resumes and salary figures specified by employers in job postings.
According to October 2025 data, a Customer Service Representative earns an average monthly salary of 101,899 TRY (approximately $2,435 / €2,099).
0-2 Years Experience
63,177 TRY
2-5 Years Experience
101,899 TRY
5+ Years Experience
153,867 TRY
Customer Service Representative Salary Distribution by Year
| Year | Lowest Salary | Average Salary | Highest Salary |
|---|---|---|---|
| 2025 | 82,762.00 TRY | 101,899.00 TRY | 128,882.00 TRY |
| 2024 | 46,346.72 TRY | 57,063.44 TRY | 72,173.92 TRY |
| 2023 | 19,035.26 TRY | 23,436.77 TRY | 29,642.86 TRY |
| 2022 | 10,759.06 TRY | 13,246.87 TRY | 16,754.66 TRY |
| 2021 | 7,448.58 TRY | 9,170.91 TRY | 11,599.38 TRY |
Average Customer Service Representative Salary Differences by City
Salaries for those working as a Customer Service Representative can vary significantly in a large and diverse country like Turkey due to different living conditions and economic factors in each city. While salaries are expected to be higher in major metropolitan areas due to the high cost of living, there may be additional payments or incentives in regions experiencing a shortage of personnel.
| City / Region | Average Salary |
|---|---|
| İstanbul | 119,221.83 TRY |
| Ankara | 114,126.88 TRY |
| İzmir | 108,012.94 TRY |
| Kocaeli, Sakarya, Düzce, Bolu, Yalova | 103,936.98 TRY |
| Edirne, Kırklareli, Tekirdağ | 100,880.01 TRY |
| Trabzon, Ordu, Giresun, Rize, Artvin | 89,671.12 TRY |
| Bursa, Eskişehir, Bilecik | 82,538.19 TRY |
| Aydın, Denizli, Muğla | 88,652.13 TRY |
| Adana, Mersin | 94,766.07 TRY |
| Balıkesir, Çanakkale | 85,595.16 TRY |
| Antalya, Isparta, Burdur | 83,557.18 TRY |
Customer Service Representative Salaries by Sector
This table shows the salary levels for those working as a Customer Service Representative by sector. The salary level varies depending on factors such as the size of the sector, its emphasis on technological advancements, and the company's revenue, sales, export figures, and number of employees. Analyses from the last 3 months show that salaries increase in direct proportion to the company's size and revenue.
| Sector Name | Average Salary |
|---|---|
| Banking and Finance: Commercial Banking, Investment Banking | 113,107.89 TRY |
| Technology: Electronics, Software, Hardware, Communication, Fintech | 123,297.79 TRY |
| Energy: Oil, Gas, Renewable Energy | 105,974.96 TRY |
| Automotive: Vehicle Manufacturing, Automotive Parts | 98,842.03 TRY |
| Pharmaceuticals: Drug Manufacturing, Biotechnology | 85,595.16 TRY |
| Chemicals: Industrial Chemicals, Plastics, Rubber | 83,557.18 TRY |
| Defense and Aerospace: Military Equipment, Aircraft Manufacturing | 128,392.74 TRY |
| Machinery and Equipment Manufacturing: Industrial Machines, Automation | 97,823.04 TRY |
| Construction and Real Estate: Infrastructure, Housing | 89,671.12 TRY |
| Food and Beverage: Packaged Food, Drinks, Meat and Dairy | 82,538.19 TRY |
| Textile and Apparel: Ready-to-wear, Fabric Production | 83,557.18 TRY |
| Retail: Food Retail, Electronics, Clothing Stores | 86,614.15 TRY |
| Logistics and Transportation: Shipping Services, Warehousing | 86,614.15 TRY |
| Agriculture: Crop Production, Livestock | 90,690.11 TRY |
| Restaurant and Food Services: Catering, Fast Food Chains | 85,595.16 TRY |
Frequently Asked Questions about Customer Service Representative Salaries
What is the average salary for a Customer Service Representative in Turkey?
As of October 2025, the average salary for a Customer Service Representative is 101,899 TRY (approximately $2,435 / €2,099).
The salary ranges from a low of 82,762 TRY to a high of 128,882 TRY.
What factors affect a Customer Service Representative's salary?
The main factors affecting the salary of a Customer Service Representative are:
- Years of experience (0-2 years: 63,177 TRY, 5+ years: 153,867 TRY)
- The sector they work in (Technology sector: +21%, Agriculture sector: -19%)
- Company size
- Geographic location (Istanbul: +17%, Other Anatolian cities: -12%)
- Specific skills and certifications
How often are Customer Service Representative salaries updated?
Our salary data is updated on a weekly basis. The last update was on: October 5, 2025
In the last month, 381 people have contributed to our database by sharing their salary information.
Which sectors pay the highest salaries for a Customer Service Representative?
The top 3 highest-paying sectors for a Customer Service Representative are:
- Defense and Aerospace: 128,393 TRY (+26%)
- Technology Sector: 123,298 TRY (+21%)
- Banking and Finance: 113,108 TRY (+11%)
How do Customer Service Representative salaries change by city?
Average salary differences by city are:
- Istanbul: 119,222 TRY (+17%)
- Ankara: 114,127 TRY (+12%)
- Izmir: 108,013 TRY (+6%)
- Other cities: 86,614 TRY (-15%)