How Much Does a Head of Customer Service Earn in Turkey?
According to ElemanBuldum.com data, the average monthly salary for a Head of Customer Service in Turkey is approximately 97,921 TRY as of August 2025. Salaries for this position typically range from a low of 78,337 TRY to a high of 127,297 TRY. The final salary can vary depending on the employees years of experience, the company, and the city of employment.
The Head of Customer Service salary is calculated and published based on salary information shared by job seekers in their resumes and salary figures specified by employers in job postings.
According to August 2025 data, a Head of Customer Service earns an average monthly salary of 97,921 TRY (approximately $2,389 / €2,047).
0-2 Years Experience
60,711 TRY
2-5 Years Experience
97,921 TRY
5+ Years Experience
147,861 TRY
Head of Customer Service Salary Distribution by Year
| Year | Lowest Salary | Average Salary | Highest Salary |
|---|---|---|---|
| 2025 | 78,337.00 TRY | 97,921.00 TRY | 127,297.00 TRY |
| 2024 | 43,868.72 TRY | 54,835.76 TRY | 71,286.32 TRY |
| 2023 | 18,017.51 TRY | 22,521.83 TRY | 29,278.31 TRY |
| 2022 | 10,183.81 TRY | 12,729.73 TRY | 16,548.61 TRY |
| 2021 | 7,050.33 TRY | 8,812.89 TRY | 11,456.73 TRY |
Average Head of Customer Service Salary Differences by City
Salaries for those working as a Head of Customer Service can vary significantly in a large and diverse country like Turkey due to different living conditions and economic factors in each city. While salaries are expected to be higher in major metropolitan areas due to the high cost of living, there may be additional payments or incentives in regions experiencing a shortage of personnel.
| City / Region | Average Salary |
|---|---|
| İstanbul | 114,567.57 TRY |
| Ankara | 109,671.52 TRY |
| İzmir | 103,796.26 TRY |
| Kocaeli, Sakarya, Düzce, Bolu, Yalova | 99,879.42 TRY |
| Edirne, Kırklareli, Tekirdağ | 96,941.79 TRY |
| Trabzon, Ordu, Giresun, Rize, Artvin | 86,170.48 TRY |
| Bursa, Eskişehir, Bilecik | 79,316.01 TRY |
| Aydın, Denizli, Muğla | 85,191.27 TRY |
| Adana, Mersin | 91,066.53 TRY |
| Balıkesir, Çanakkale | 82,253.64 TRY |
| Antalya, Isparta, Burdur | 80,295.22 TRY |
Head of Customer Service Salaries by Sector
This table shows the salary levels for those working as a Head of Customer Service by sector. The salary level varies depending on factors such as the size of the sector, its emphasis on technological advancements, and the company's revenue, sales, export figures, and number of employees. Analyses from the last 3 months show that salaries increase in direct proportion to the company's size and revenue.
| Sector Name | Average Salary |
|---|---|
| Banking and Finance: Commercial Banking, Investment Banking | 108,692.31 TRY |
| Technology: Electronics, Software, Hardware, Communication, Fintech | 118,484.41 TRY |
| Energy: Oil, Gas, Renewable Energy | 101,837.84 TRY |
| Automotive: Vehicle Manufacturing, Automotive Parts | 94,983.37 TRY |
| Pharmaceuticals: Drug Manufacturing, Biotechnology | 82,253.64 TRY |
| Chemicals: Industrial Chemicals, Plastics, Rubber | 80,295.22 TRY |
| Defense and Aerospace: Military Equipment, Aircraft Manufacturing | 123,380.46 TRY |
| Machinery and Equipment Manufacturing: Industrial Machines, Automation | 94,004.16 TRY |
| Construction and Real Estate: Infrastructure, Housing | 86,170.48 TRY |
| Food and Beverage: Packaged Food, Drinks, Meat and Dairy | 79,316.01 TRY |
| Textile and Apparel: Ready-to-wear, Fabric Production | 80,295.22 TRY |
| Retail: Food Retail, Electronics, Clothing Stores | 83,232.85 TRY |
| Logistics and Transportation: Shipping Services, Warehousing | 83,232.85 TRY |
| Agriculture: Crop Production, Livestock | 87,149.69 TRY |
| Restaurant and Food Services: Catering, Fast Food Chains | 82,253.64 TRY |
Frequently Asked Questions about Head of Customer Service Salaries
What is the average salary for a Head of Customer Service in Turkey?
As of August 2025, the average salary for a Head of Customer Service is 97,921 TRY (approximately $2,389 / €2,047).
The salary ranges from a low of 78,337 TRY to a high of 127,297 TRY.
What factors affect a Head of Customer Service's salary?
The main factors affecting the salary of a Head of Customer Service are:
- Years of experience (0-2 years: 60,711 TRY, 5+ years: 147,861 TRY)
- The sector they work in (Technology sector: +21%, Agriculture sector: -19%)
- Company size
- Geographic location (Istanbul: +17%, Other Anatolian cities: -12%)
- Specific skills and certifications
How often are Head of Customer Service salaries updated?
Our salary data is updated on a weekly basis. The last update was on: August 24, 2025
In the last month, 288 people have contributed to our database by sharing their salary information.
Which sectors pay the highest salaries for a Head of Customer Service?
The top 3 highest-paying sectors for a Head of Customer Service are:
- Defense and Aerospace: 123,380 TRY (+26%)
- Technology Sector: 118,484 TRY (+21%)
- Banking and Finance: 108,692 TRY (+11%)
How do Head of Customer Service salaries change by city?
Average salary differences by city are:
- Istanbul: 114,568 TRY (+17%)
- Ankara: 109,672 TRY (+12%)
- Izmir: 103,796 TRY (+6%)
- Other cities: 83,233 TRY (-15%)